❓ Frequently Asked Questions
Yes, browsing our football news (Dugout), fixtures, live updates, and points tables is completely free of charge. Entering the premium raffle draws requires a small entry ticket fee (e.g., $0.99 / ₹79 or localized equivalent) to fund the high-value merchandise, tickets, shipping, and platform operations.
No. FIFAVerse is a completely independent media center and fan engagement platform. We are not connected to, affiliated with, endorsed by, sponsored by, or associated with FIFA, the FIFA World Cup, or any other football club, league, federation, or tournament.
To enter, browse our active draws on the home page, select either a Match Ticket draw or a Football Bundle draw, fill in your details (Name, Email, Country, Favorite Team), and complete the secure transaction. You will instantly receive a custom Ticket ID on screen and in your inbox.
Winners are selected at random using a provably fair database algorithm every 3 days. All entries have an equal, transparent chance of winning.
We maintain absolute transparency. All winners are publicly listed on the Winners page with their custom Ticket IDs, initials, and country. Since we use a verifiable random selection process, every single entry is treated with equal weight.
If your Ticket ID is drawn, you will receive an automatic email notification within 24 hours of the draw. You must reply to this email within 14 business days to verify your shipping details or ticket claiming process.
FIFA Verse covers 100% of the shipping, packaging, custom clearance duties, and delivery fees globally. Winners do not pay any delivery fees to receive their rewards.
Physical prizes (jerseys, fan bundles) are shipped via express international couriers (such as DHL/FedEx) and typically arrive within 7–14 business days after detail verification. Digital prizes (match tickets, voucher codes) are delivered electronically to your verified email address within 24-48 hours of verification.
Yes! You can purchase multiple entries for any raffle to increase your chances of winning. Each individual entry will be assigned its own unique, randomly generated Ticket ID.
We accept all major credit cards, debit cards, UPI, net banking, and secure digital wallets internationally through our payment processors, Razorpay and PayPal. All transactions are securely encrypted for your protection.
Raffle ticket entries are delivered and registered in our drawing database instantly upon transaction completion, meaning all sales are final and non-refundable. However, if a draw is cancelled or postponed indefinitely by the admin team, a full 100% refund will be issued to your original payment method.